Frequently Asked Questions
Can I split my order for custom key tags?
- Yes you can split your order of key tags and receive two custom designs with no extra set up fees.
Do I get a proof of my product?
- Yes! The proofing profess is free here at Keytag1, you will receive as many proofs from our design teams until you are satisfied with the look of your key tags.
How do I send my logo or art work to you?
- You can create an email to firstname.lastname@example.org and attach the largest format of your logo that you have. This includes a JPG or PDF, and a description of your design needs.
- OR you can go to Templates > Key Tag Templates and download the desired template, and create your own proof to your own liking! Send it over when complete!
OR you can go to Shop > choose desired key tag shape and customize a key tag right on our website, it will automatically inform us when you complete it and save it.
Is there a charge for custom design?
- At keytag1 there is never charge for custom design.
I received the wrong product
- Keytag1 is an understanding family owned business. If you feel you received the wrong product, we will do everything we can to make sure you are happy.
Are your barcodes compatible with check-in software?
- Absolutely. We can format our barcodes to do whatever it is you need.
Are your key tags compatible with all barcode readers?
- Yes, our barcodes are strategically places on the S- style key tags to work with swipe readers. We are able to do any type of barcode that your scanner reads this means barcode 3 of 9, 129 and UPC.
Shipping/ Order Status
How much is shipping?
- All shipping to the United States and Canada is free
Where can I find my tracking number?
- You will receive your tracking number to your email the day they ship out.
How long does it take to prepare my key tags?
- Production time is just 5 business days!
Do you ship to my country?
- Keytag1 ships worldwide.
The Keytag1 promise is to always supply quality key tags for the best price out there that fulfill your order to all your needs. We promise free shipping to The United States and Canada. If for some reason you are not satisfied we will do anything we can to ensure that you are.
Pricing and Billing
How do I pay for my Key Tags?
- We use Paypal for our payments for key tags, but it is not required that you have an account to pay through this. You can just pay with Credit or Debit card. We also accept checks as a payment method.
Do I have to pay sales tax?
- As we are located in Connecticut, only in the state of Connecticut is sales tax required to be paid. Otherwise we do not charge Sales tax on our products if you are located out of this state.
I need a copy of my invoice/ receipt
- Invoices are emailed to the email that paid for the key tags, also included in the box when shipped to you.
Where can I find pricing for my special order?
- Pricing is found on our website, be sure to see if we have any specials going on.
- Request a quote by filling out the form or if your short on time feel free to use our chat on the side to contact a Keytag1 sales team representative for sales quotes.
Where is Keytag1 located?
- We are located in Bridgeport, Connecticut
How do I contact you?
- Please Click Here for our company contact information.